MARS – Internship – Customer service data analyst – September 2020

  • Internships
  • France
  • Internships
  • France


Your Salary: 1200 € gross/month (Césure/Bac+4) ou 1350 € gross/month (Bac+5).
Your Mission:

You will be welcomed at Royal Canin into Customer Service Team, and create new reports arround KPI of customer Service Team: Productivity, Efficiency and projection link to sales ambitions.

Your typical day:

Every day will be different, but your main activities will be:

In the first half part of your internship, you will discover Royal Canin’s Environment with a focus on Supply Chain and Customer Service Satisfaction and you will learn our ERP and BI tool.
In the second half of your internship, you will recommend and produce Dashboards to better manage our activity and our future needs.

About Mars:

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 125,000 Associates into taking action every day towards creating the world we want tomorrow.

Description of Ideal Candidate:
Your Profile:

You are in Bac +4/5 of University or business school with a Finance Background
You’re dynamic, and curious.
You have good listening skills
You have good English.


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